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Shipping & Delivery


Note

1. Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2. After the order has been paid, the warehouse needs some time to process your order. You will receive a notification once your order has been shipped.

3. The estimated delivery window is based on historical data, including data regarding when most orders were delivered. In most cases, the package should be delivered within the estimated delivery window. However, the actual delivery date may be affected by flight arrangements, weather conditions, processing delays, carrier delays, and other factors.

4.If you find that your package has not been delivered within the estimated time, please contact customer service within 30 days of the payment date so that the aforementioned issues can be addressed. Please note that: 1) If the tracking information indicates your package has been delivered but you have not received it, or 2) Your package includes missing/incorrect items or other logistics issues, you should contact us within 30 days of the delivery date shown on the tracking information page.

Quality Certifications
Through third-party certification, we strictly control the quality of products and services...
ISO 13485
Our products meet the standards of the medical device quality assurance system and are widely used in the medical device industry.
ISO 9001: 2015
We follow a strict quality management system to provide trustworthy electronic components.
ISO 14001
We have obtained environmental management system certification and are committed to creating a green business.
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